Underwriting Support Specialist (Environmental, Central, Retail)

Serve as a resource for the underwriting team by acting as the primary point of contact for agents and brokers. Gather information, answer questions, and resolve low-complexity issues to facilitate account servicing and process transactions without underwriter review. Maintain a suspense and follow-up system for outstanding items while ensuring accuracy in system inputs and file documentation. Adhere to internal guidelines to process work in a timely and compliant manner, and participate in problem-solving activities to identify root causes and implement continuous improvements. Under underwriter direction, attach forms and make policy changes as requested while building strong relationships with clients and internal partners.