Underwriting Operations Specialist
$48,000–$75,000 year
On-siteBedford Park, Illinois, United States
Job Summary
Partner with the Underwriting Operations Manager to support operational initiatives, process improvements, and departmental projects. Assist in identifying opportunities to utilize artificial intelligence, automation, and technology solutions to improve underwriting efficiency and compliance. Support testing, implementation, and maintenance of underwriting systems, workflows, and operational enhancements while collaborating with Quality Assurance to validate process improvements. Conduct reviews of underwriting policies, transactions, and claims to identify trends, prepare reports for leadership, and perform compliance-related audits. Maintain accurate operational documentation, compile key performance indicators, and assist with vendor performance monitoring. Provide operational support and guidance to underwriting staff regarding procedures and systems. Warrior Insurance Network (WIN) is seeking an Underwriting Operations Specialist to join our growing organization.
Required Qualifications
- Bachelor's degree in business, Insurance, Risk Management, or a related field
- 3+ years of experience in insurance operations, underwriting, policy administration, or related insurance functions
- Working knowledge of personal auto insurance underwriting principles, processes, and regulatory requirements
- Ability to exercise sound judgement when handling confidential, compliance-sensitive, and/or operationally sensitive information
- Strong analytical and problem-solving skills with the ability to identify trends and recommend practical solutions
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- Excellent written and verbal communication skills
- Ability to collaborate effectively across departments and with external vendors
- Proficiency in Microsoft Office Suite, particularly Excel, Word, PowerPoint, and reporting tools
- Demonstrated attention to detail, accuracy, and commitment to continuous improvement
Desired Qualifications
- Bachelor's degree in business, Insurance, Risk Management, or a related field preferred
- Experience with operational reporting, audits, process improvement, or quality assurance activities preferred
- Experience supporting system implementations, workflow enhancements, or technology initiatives is preferred
- Ability to learn and utilize AI and automation tools to support operational objectives
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