UNAVAILABLE
On-siteHouston, Texas, United States
Job Summary
Provide interim onsite leadership for assigned communities during vacancies, leaves of absence, transitions, acquisitions, lease-ups, or special assignments. Assess operations, identify risks, and implement action plans with Regional Property Managers to enhance financial results and resident satisfaction. Support leasing, renewals, maintenance, accounting, and compliance while managing rent collection, delinquency, and budget variances. Monitor key performance indicators to drive occupancy, revenue growth, and expense control. Offer coaching to on-site teams, review leasing activity, and assist with acquisitions, dispositions, and system implementations. Travel extensively throughout the United States and Canada, including up to 75% of time, for prolonged assignments as business needs require. Document findings and transition notes at the conclusion of each assignment.
Required Qualifications
- High School Diploma or GED from an accredited institution
- Bachelor's degree
- Five or more years of multifamily property management experience
- Proven ability to quickly integrate into new communities and operational environments, establish rapport with onsite teams and stakeholders, assess business needs, and assume leadership responsibilities with minimal transition time
- Demonstrated ability to perform and support the essential duties of multiple onsite office roles, including Community Manager, Assistant Manager, Leasing Manager, and Leasing Professional
- Lease-up experience, including pre-opening planning, operational setup, pre-leasing strategy, staffing support, and preparing for first move-ins
- Experience across diverse multifamily asset types, including high-rise, mid-rise, garden, mixed-use, and luxury communities
- Strong understanding of multifamily operations, including leasing, resident relations, collections, delinquency management, reporting, renewals, move-ins, move-outs, and customer service standards
- Working knowledge of property administration and business operations, including utility and service account setup, vendor management and compliance, invoice processing, resident account administration, and general community operating procedures
- Willingness and ability to travel extensively throughout the United States and Canada, including prolonged assignments as business needs require
- Experience managing onsite teams and influencing stakeholders without direct authority
- Strong financial acumen and understanding of multifamily operating metrics
- Travel required up to 75% including some weekends
- Driver's license to operate machinery in property
- Advanced knowledge of Microsoft Office
- Experience with property management software
- Excellent written and verbal communication
Desired Qualifications
- Bachelor's degree preferred
- Lease-up experience, including pre-opening planning, operational setup, pre-leasing strategy, staffing support, and preparing for first move-ins preferred
- Experience across diverse multifamily asset types preferred, including high-rise, mid-rise, garden, mixed-use, and luxury communities
- Demonstrated management and supervisory skills preferred
- Entrata experience preferred
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