UNAVAILABLE
$60,000–$65,000 year
RemoteUnited States
Job Summary
Lead and coach Change Order team members through training, one-on-ones, and ongoing feedback while managing daily workflows and assigning tasks to ensure timely completion of change processes. Monitor team performance against daily, monthly, and quarterly goals, handle escalated issues and patient complaints, and oversee quality assurance and documentation accuracy. Analyze metrics to identify trends, implement corrective actions, and partner with departments to resolve concerns and improve workflows while ensuring compliance with HIPAA and regulatory standards. Full-time, remote role with a supportive team environment focused on revolutionizing homecare delivery.
Required Qualifications
- High school diploma or GED
- 2+ years of management experience
Desired Qualifications
- Healthcare experience
- Bachelor's degree in a related field
- Proficiency with Microsoft Outlook, Word, and Excel
- Experience managing workflows, performance metrics, and team priorities
- Strong written, verbal, organizational, and problem-solving skills
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