UC/Telephony Software Engineer
On-siteDedham, Massachusetts, United States
EXPIREDDedham, Massachusetts, United StatesOn-siteFull TimeBachelors DegreeLarge
Full TimeBachelors DegreeLarge
Job Summary
Support the design, implementation, and maintenance of an integrated DTMF and VoIP network as a member of a cross-functional team for the NC3 business segment. Administer enterprise telephony platforms, configure Cisco Unified Communications Manager dial plans, and troubleshoot device provisioning issues using T1/E1 ISDN PRI and CAS circuits. Develop solutions in C or C++ while applying technical standards to solve complex challenges. Identify opportunities to apply AI for continuous improvement and champion process innovations within the research-oriented defense and scientific teams.
Required Qualifications
- Bachelor's degree in Software Engineering, or a related Science, Engineering, Technology or Mathematics field
- 5+ years of job-related experience
- Master's degree plus 3 years of job-related experience
- U.S. citizenship
Desired Qualifications
- Agile experience
- Hands-on experience with enterprise telephony platform configuration and administration
- Use of T1/E1 ISDN PRI and CAS circuits
- Cisco Unified Communications Manager (CUCM) administration, dial plan configuration, device provisioning, and troubleshooting
- C or C++ programming experience
- Ability to lead the software development process
- Expertise in applying technical standards and methodologies to solve challenges in creative ways
- Collaborative team player eager to provide technical leadership and positioning others for success
- Thorough knowledge of technology trends and willingness to champion new ideas and process improvements
- Commitment to ongoing professional development for yourself and others
- Identifies opportunities to apply AI for continuous improvement and innovation
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