TW Perry Inside Counter Sales
$37,440–$45,760 year
On-siteSpringfield, Virginia, United States
Job Summary
Collect customer product needs and design specifications via phone or in person, acting as the liaison between purchasing, technical staff, and contractors. Respond to inquiries regarding product selection, order placement, pricing, and delivery scheduling while initiating calls to achieve projected sales goals. Provide accurate material take-offs, analyze lumber products using software, and coordinate special product purchases and deliveries. Code customer orders, create invoices and work orders, and maintain stock levels on the sales floor and in the stockroom. Operate the cash register daily, research credits and returns, and work with outside sales representatives to ensure satisfaction. Requires 1-2 years of building material industry experience, proficiency in Microsoft Office and ERP systems, and the ability to lift up to 80 pounds.
Required Qualifications
- High School Diploma
- 1-2 years in building material industry with extensive knowledge of product and application
- Must be able to drive and walk throughout yards, plants, and offices
- Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds
- Must be able to stand and walk frequently throughout the day
- Ability to operate computer, calculator & cash register
- Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program
Desired Qualifications
- Good interpersonal and customer relations skills and excellent oral and written communication skills
- Strong verbal and written communication skills
- Good interpersonal and influencing skills
- Strong customer service skills
- Knowledge of basic sales techniques and concepts
- Strong attention to detail
- Knowledge of business math
- Knowledge of company products, production processes and product standards
- Knowledge of building materials, applications, related equipment, and/or construction industry
- Familiar with inventory and inventory control
- Attending company training programs
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