Turkish & English Customer Service Specialist - Lisbon
$11,040–$11,040 year
On-sitePorto, Porto, Portugal
Porto, Porto, PortugalOn-siteFull Time$11,040–$11,040 yearSmall
Full TimeSmall
Job Summary
Review and evaluate structured text, datasets, and AI-generated content to ensure optimal quality, accuracy, and safety. Consistently interpret and apply complex guidelines and policies across various tasks while maintaining high accuracy standards and meeting productivity targets. Maintain native-level Turkish proficiency with strong written communication and working English (minimum B2 level) to execute daily AI content evaluation responsibilities. This on-site role in Lisbon supports the future of AI quality and safety through rigorous assessment of generative AI and LLM outputs.
Required Qualifications
- Native-level proficiency in Turkish
- Strong written communication in Turkish
- Working proficiency in English (minimum B2 level)
- Excellent analytical skills
- Critical thinking
- Sharp attention to detail
- Full-time employment
- 24/7 rotative shifts
- 5 working days
- 2 rotative days off per week
- On-site location in Lisbon, Portugal
Desired Qualifications
- A solid understanding of Generative AI and LLMs
- A background in AI annotation/evaluation
- Quality Assurance (QA) experience
- Trust & Safety experience
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