Turkish Content Moderator Sofia, Bulgaria (with Relocation Package)
$15,960–$15,960 year
On-sitePleven, Pleven, Bulgaria
Job Summary
Review and evaluate user-generated content, including profiles, videos, and messages, to ensure compliance with community guidelines and platform policies. Investigate, assess, escalate, and resolve issues reported by users or flagged by internal systems, analyzing data to determine incident severity. Monitor trends and emerging risks to identify potential threats and prevent abuse before it occurs, while collaborating with cross-functional teams on complex trust and safety matters. Develop qualitative and quantitative reports to support continuous improvement and provide recommendations for new platform features. This role supports continuous improvements to trust and safety processes and contributes to maintaining a positive, secure community experience. The position requires rotational shifts between Monday and Sunday with 40 hours per week, a salary of 1330 euros per month, and valid authorization to work in Bulgaria. A relocation package includes a €1,500 bonus and 21 days of company-provided accommodation.
Required Qualifications
- Fluency in Turkish and English (minimum B1/B2 level)
- Strong analytical and problem-solving skills with the ability to assess complex situations and make sound decisions
- Excellent time management and organizational abilities
- Outstanding written and verbal communication skills with strong attention to detail
- Ability to work effectively in a fast-paced environment and make critical decisions under pressure
- Valid Authorization to work in Bulgaria
Desired Qualifications
- Experience reviewing content, moderating online communities, customer support, compliance, risk management, or trust and safety operations is an advantage
- Passion for online safety, digital communities, and creating positive user experiences
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.