Turkish Content Moderator Sofia, Bulgaria (with Relocation Package)
$15,960–$15,960 year
On-siteBurgas, Burgas, Bulgaria
Job Summary
Review and evaluate user-generated content, including profiles, videos, messages, and reported material, ensuring compliance with community guidelines and platform policies. Investigate, assess, escalate, and resolve issues reported by users or flagged by internal systems while analyzing data to determine incident severity. Monitor trends and emerging risks to identify potential threats and prevent abuse before it occurs. Collaborate with cross-functional teams on sensitive trust and safety matters and develop qualitative and quantitative reports to support operational improvements. Provide recommendations on new and existing platform features to enhance user safety and reduce misuse opportunities. Rotational shifts between Monday and Sunday; 40 hours per week. Salary of 1330 euros per month with a relocation bonus of €1,500 gross and 21 days of company-provided accommodation. Fluency in Turkish and English (minimum B1/B2) required; valid authorization to work in Bulgaria mandatory.
Required Qualifications
- Fluency in Turkish and English (minimum B1/B2 level)
- Strong analytical and problem-solving skills with the ability to assess complex situations and make sound decisions
- Excellent time management and organizational abilities
- Outstanding written and verbal communication skills with strong attention to detail
- Ability to work effectively in a fast-paced environment and make critical decisions under pressure
- Valid Authorization to work in Bulgaria
Desired Qualifications
- Experience reviewing content, moderating online communities, customer support, compliance, risk management, or trust and safety operations is an advantage
- Passion for online safety, digital communities, and creating positive user experiences
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