TSS - Agency Relations
$468,000–$468,000 year
RemoteUnited States
Job Summary
Cultivate and nurture strong relationships with influencers and decision-makers in tax agency sectors while serving as a dedicated OSV liaison. Communicate effectively during calls, manage escalations regarding judgments and penalties, and facilitate negotiations to ensure OSV adheres to regulatory agency standards. Collect necessary documentation to identify current issues and collaborate with internal teams to find timely solutions that minimize impacts on customers. Detail systemic adjustments for compliance changes and ensure thorough verification and acceptance of modifications. Possess an advanced understanding of OSV's systems, processes, procedures, and guidelines to maintain alignment with federal, state, and local tax requirements.
Required Qualifications
- High School diploma
- 5+ years of related experience in tax, finance, or audit, preferably in an outsourced payroll or agency environment
- In-depth knowledge of the legal and regulatory environment as it relates to federal, state, and local income tax and unemployment tax
- Associate's Degree
Desired Qualifications
- Ability to excel in a high-energy, fast-paced environment
- Very strong communication and presentation skills, including both written and verbal forms
- Strong influence and negotiation skills
- Excellent organizational, time management and data analysis skills
- Must be able to work in a high demand, fast paced environment
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