TSB | Customer Service Consultant | Grade B | Branch Banking | Crouch End | 12 month FTC
$342,000–$342,000 year
On-siteLondon, England, United Kingdom
EXPIREDLondon, England, United KingdomOn-siteFull Time$342,000–$342,000 yearFINANCELarge
Full TimeLargeFINANCE
Job Summary
Support customers across face-to-face, telephone, and video channels to meet their banking needs while helping them build confidence in using digital banking services. Proactively identify suitable products and services, resolve queries efficiently, and encourage digital self-service adoption using in-branch technology. Collaborate with colleagues to deliver a consistent, high-quality customer experience and identify opportunities to enhance service delivery. This role is based at the Crouch End branch for a 12-month fixed-term contract with a base salary of £28,500.
Required Qualifications
- Experience delivering excellent customer service across multiple channels
- Experience supporting customers with financial products or services
- Experience working in a collaborative team environment
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