Truckload Operations Manager

Oversee daily trucking operations across terminals, dispatch, routing, and fleet management to ensure on-time delivery and service excellence. Lead, coach, and develop a team of terminal managers, dispatchers, and drivers; Foster a culture of safety, accountability, and performance. Ensure payroll accuracy for assigned drivers. Champion a safety-first culture. Manage a fleet of trucks and trailers, ensuring optimal utilization, maintenance scheduling, and compliance with DOT and FMCSA regulations. Own operational budgets, cost control, and performance metrics. Identify opportunities to improve margins through efficiency and innovation. Expedite the billing process by managing user discrepancy queue. Leverage TMS, telematics, and analytics tools to drive visibility, automation, and decision-making. Partner with sales and customer service teams to ensure SLAs are met or exceeded. Serve as an extension of Sales to expand business revenue by exploring all opportunities with Customers. Participate in all service-oriented calls for accounts/customers. Ensure all operations comply with federal, state, and local transportation laws and safety standards. Lead safety initiatives. Support or lead initiatives related to network optimization, sustainability, capacity planning, and expansion. Demonstrate a consistently positive and professional demeanor, fostering a collaborative and inclusive work environment. Encourage constructive dialogue for the team, even during periods of change or challenge. Handle sensitive information with discretion and integrity, upholding confidentiality standards in all communications and decisions, ensuring trust and compliance with organizational policies and legal requirements.