Treatment Engagement Specialist/Clerk
$27,040–$27,040 year
On-siteEastman, Georgia, United States
Job Summary
Answer telephones, screen calls, forward messages, and take messages. Schedule clients for all staff and provide general administrative support to program staff. Perform administrative tasks such as handling packages, mail, filing paperwork, faxing, and photocopying. Assist with maintaining the building by coordinating office services such as maintenance and cleaning. Provide basic case management support by assisting clients with completing forms, gathering required documents, and navigating internal processes. Conduct follow-up calls to check on client needs, appointment reminders, or service coordination. Support staff in coordinating referrals or collecting information needed for services. Complete accurate and timely documentation by entering client interactions, updates, and outcomes into electronic systems. Maintain organized records and ensure documentation meets agency standards. Work Monday through Friday from 8:00am to 5:00pm.
Required Qualifications
- High School Diploma/GED Equivalent
- Valid Georgia Driver's License
- Effective verbal and written communication skills
- Strong interpersonal skills and the ability to work effectively with diverse communities
- Ability to work independently and in collaboration with others
- Experience with Microsoft 365 Office Products
- Ability to organize, prioritize and meet deadlines accordingly
- Full Time - Monday- Friday - 8:00am-5:00pm
Desired Qualifications
- Bachelor's Degree in a related field (psychology, social work, counseling, etc.)
- Previous secretary or administrative experience
- Previous case management experience
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