Treatment Coordinator
$45,760–$56,160 year
On-siteRolesville, North Carolina, United States
Job Summary
Present treatment plans, educate patients on care options, and discuss insurance benefits, financial options, and payment plans. Collect patient payments, verify treatment estimates, and ensure financial arrangements are accurate while maintaining HIPAA-compliant records. Coordinate surgical and sedation appointments, follow up on unscheduled treatment, and communicate with referring offices to ensure seamless patient care. Monitor treatment schedules and resolve patient questions with professionalism. This role supports practice goals by improving treatment acceptance and collections within Triangle Family Dentistry's team-focused environment.
Required Qualifications
- High school diploma or equivalent
- Minimum of 2 years of dental office experience
Desired Qualifications
- Previous Treatment Coordinator experience
- Knowledge of dental insurance, treatment planning, and financial arrangements
- Proficiency in Microsoft Office Suite and dental practice management software
- Strong communication and interpersonal skills with the ability to build trust and rapport
- Excellent organizational, multitasking, and time management abilities
- Comfortable discussing finances and helping patients make informed treatment decisions
- Detail-oriented with strong problem-solving skills and a commitment to accuracy
- Ability to thrive in a fast-paced environment while providing exceptional customer service
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