Treatment Coordinator
$49,920–$58,240 year
On-site · Washington, District of Columbia, United States
Job Summary
Treatment Coordinator at Tend focusing on welcoming patients, managing check-in/check-out, presenting treatment plans, guiding financial conversations (insurance coverage, patient responsibility, payment solutions), coordinating referrals, maintaining patient records, and collaborating with dentists and studio teams to ensure a seamless patient experience. Requires 1–2 years of healthcare or patient-facing experience, dental software familiarity (Dentrix preferred), and ability to work 32–40 hours per week including 2 Saturdays per month. Pays $24–$28 per hour with full benefits and opportunities for growth.
Required Qualifications
- 1–2 years of experience in a healthcare or patient-facing role (dental experience strongly preferred)
- Confidence in discussing treatment plans, timelines, and insurance coverage with patients
- Experience presenting financial information and supporting case acceptance
- Familiarity with dental software (Dentrix or similar) preferred
- Understanding of insurance claims, benefits coordination, and billing practices
- Strong organizational skills and attention to detail
- Excellent verbal and written communication skills
- Ability to thrive in a fast-paced, team-based environment
- A proactive mindset with strong ownership and follow-through
- Ability to work a Full Time schedule consisting of 32-40 hours per week including 2 Saturdays per month
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