Treatment Coordinator
On-site · Oak Forest, Illinois, United States
Job Summary
Treatment Coordinator at Oak Forest Complete Dental. Full-Time role focusing on front-office duties: greet patients, schedule/manage appointments, confirm via phone/text/email, maintain patient records, verify/submit insurance, present treatment plans and financial options, collect payments, educate patients on treatment plans, and keep the front office organized. Requires dental front desk/reception experience, knowledge of insurance verification/claims, treatment planning and case acceptance, patient scheduling, dental terminology, records management, and preferably Dentrix software; bilingual a plus. Monday–Friday 9:00 AM–6:00 PM; Saturdays 8:00 AM–1:00 PM (2 Saturdays per month). A collaborative, patient-focused environment with opportunities for growth.
Required Qualifications
- 6+ months of dental front desk/reception experience required
- Insurance verification & claims
- Treatment planning & case acceptance
- Patient scheduling and coordination
- Dental terminology and records management
- Experience with Dentrix software preferred
- Strong multitasking and organizational skills
- Excellent communication and customer service abilities
- Ability to thrive in a team-oriented environment
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