Treatment Coordinator

Treatment Coordinator role in an elite oral surgery practice. Responsibilities include greeting patients, answering phones, scheduling appointments, providing cost estimates, collecting patient financial responsibility, managing the doctor’s schedule and communications with patients and referring offices, delivering concierge-level service to patients and referring offices, updating patient insurance information, maintaining HIPAA confidentiality, coordinating with the clinical team to ensure excellent patient experience, and communicating treatment options and costs to patients. Requires strong organizational skills, effective communication, and ability to work cross-functionally with team members; dental terminology knowledge is advantageous. High school diploma or equivalent and one year of customer service experience are required; dental/medical experience is preferred.