Treatment Coordinator
$52,000–$58,240 year
On-siteMercerville, New Jersey, United States
Job Summary
Coordinate and maintain the surgeon's operative schedule, verify required documentation prior to surgery, and communicate pre- and post-operative instructions to patients. Present treatment plans and financial estimates, coordinate payment arrangements, and track consult-to-surgery conversion rates. Serve as the primary point of contact for patient inquiries, resolve scheduling conflicts, and maintain accurate patient records in WinOMS. Assist with insurance verification, pre-authorizations, and claims documentation while ensuring compliance with Allied OMS standards, OSHA, and HIPAA. Work full-time hours in a clinical setting, occasionally extending shifts based on the surgical schedule, lifting supplies up to 35 pounds.
Required Qualifications
- Minimum 2 years of experience in oral surgery, dental, or medical scheduling/treatment coordination
- Strong understanding of oral surgery procedures, dental terminology, and insurance coding
- Excellent communication, organizational, and multitasking skills
- Professional, compassionate, and patient-focused demeanor
- Ability to work effectively in a fast-paced, team-oriented environment
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Must be able to stand or sit for extended hours (up to 8 hours)
- Must have the ability to lift and maneuver supplies weighing up to 35 pounds
- Must possess fine motor skills and hand-eye coordination required for documentation and scheduling tasks
- Frequent bending, reaching, and movement within the clinical area
- Must be able to lift 50 lbs
Desired Qualifications
- Experience with WinOMS preferred
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