Treasury Management Operations Specialist
$70,000–$95,000 year
HybridSan Jose, California, United States
Job Summary
Support the setup, maintenance, and servicing of treasury management products and services for commercial and business banking clients. Investigate and resolve client inquiries, operational issues, exceptions, and service requests while reviewing daily operational reports to reconcile discrepancies. Assist in coordinating implementations and onboarding for new clients, collaborating with the sales team and relationship managers to meet client needs. Identify process improvement opportunities, maintain accurate documentation, and assist with system testing and special projects. This role ensures accurate processing, regulatory compliance, and client support for treasury solutions including Online Banking, ACH, Wire Transfers, and Remote Deposit Capture.
Required Qualifications
- Two or more years treasury management experience
- Familiarity with deposit and treasury products
- Considerable knowledge of how product work
- Ability to work independently and collaboratively across teams
- Solid client service experience
- Outstanding organizational skills
- Effective oral and written communication skills
- Proficient in Microsoft Office
- Knowledge of Electronic Banking (Reg E)
- Knowledge of Deposit Regulations (Reg CC, D, DD)
- Knowledge of AML/BSA
- Must be able to lift 15 pounds at times
Desired Qualifications
- Experience with FIS (Horizon), Q2 Online Banking, Fedline Advantage, and wire automation application/tool
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