Treasures Retail Associate, River Falls - 1.0 hrly
On-siteRiver Falls, Wisconsin, United States
Job Summary
Assist the store manager with day-to-day operations, including sorting and pricing goods, stocking the floor, and maintaining a clean, neat sales floor. Process customer sales transactions using the cash register, bag merchandise, and provide receipts while ensuring strict adherence to federal and state tax regulations. Help donors and customers locate or select merchandise, maintain professional boundaries, and implement store policies regarding inventory condition, pricing strategies, and consignment guidelines. Accept donations, manage cash and credit card controls, and handle voids or refunds following proper procedures. Provide superior customer service and remain calm under stressful situations, while serving as an ambassador for the store's fundraising purpose and Adoray Home Health and Hospice's mission.
Required Qualifications
- High School Diploma or GED
- Must be able to lift up to 50 lbs
- Visual acuity of 20/20 with or without correction
Desired Qualifications
- One-year experience in working in a retail or second-hand store preferred
- Exhibit excellent communication, customer service, and organizational skills
- Ability to work autonomously and make independent judgments
- Exhibit excellent communication skills
- Give excellent customer service and remain calm and professional under stressful situations
- Maintain the sales floor and inventory in a clean, neat and properly displayed manner
- Provides superior customer service to customers, uses cash register, and accepts donations
- Establishes and ensures consistent implementation of store policies including but not limited to the condition and type of inventory accepted; pricing strategies; consignment guidelines; return policy, etc
- Providing donors with a receipt for merchandise, ensuring all applicable Federal and State tax regulations are followed
- Takes the initiative to identify problems, find solutions and follow through on solutions in a timely manner as appropriate
- Respects the individuality and wishes of others by such actions as extending a warm welcome, introducing self, making eye contact, addressing people by the name they prefer, and/or by honoring cultural differences
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