Travel Customer Service Representative (Remote)
RemoteSanta Cruz de la Sierra, Santa Cruz Department, Bolivia
Santa Cruz de la Sierra, Santa Cruz Department, BoliviaRemotePart TimeSmall
Part TimeSmall
Job Summary
Respond promptly to client inquiries via phone, email, and messaging platforms while assisting with luxury and leisure travel bookings, changes, and cancellations. Provide accurate destination information, coordinate itinerary confirmations, and proactively follow up before and after travel to ensure client satisfaction. Address concerns with empathy and maintain precise documentation in booking systems. This client-facing role supports every stage of the travel journey for a supportive team culture offering ongoing training and development.
Required Qualifications
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Comfortable using technology and learning new systems and booking platforms
- Reliable, proactive, and able to manage multiple client requests efficiently
Desired Qualifications
- Customer service experience (travel, hospitality, or service-related experience preferred)
- Genuine interest in travel and helping clients plan memorable experiences
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