Travel Customer Service

Communicate with clients via email, phone, and messaging to answer questions and manage booking updates, itinerary changes, cancellations, and special travel needs. Share clear information regarding destinations, travel requirements, and agency procedures while proactively checking in to confirm details and resolve issues efficiently. Maintain a positive, supportive approach to ensure a smooth and stress-free experience for every traveler. This fully remote position offers flexible hours, ongoing training, and access to travel benefits within a collaborative team culture.