Travel customer representative/REMOTE
RemoteDominican Republic
Dominican RepublicRemotePart TimeSmall
Part TimeSmall
Job Summary
Respond promptly to client inquiries via email, phone, and messaging platforms while assisting with travel bookings, changes, cancellations, and special requests. Provide accurate information regarding destinations, travel documents, and agency policies, then follow up to confirm trip details and satisfaction. Handle concerns or complaints with empathy and problem-solving skills to ensure every interaction reflects our commitment to exceptional service. This 100% remote role offers flexible scheduling, travel perks, and opportunities for growth within our supportive team environment.
Required Qualifications
- Excellent verbal and written communication skills
- Strong customer service experience
- Organized, dependable, and proactive with a high attention to detail
- Comfortable with technology
- Ability to quickly learn booking platforms and systems
Desired Qualifications
- Experience in travel or hospitality
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.