Travel customer representative/REMOTE
RemoteBuff Bay, Portland Parish, Jamaica
Job Summary
Respond promptly and professionally to client inquiries via email, phone, and messaging platforms. Assist with travel bookings, changes, cancellations, and special requests while providing accurate information about destinations, travel documents, and agency policies. Follow up with clients to confirm trip details and satisfaction, handling concerns or complaints with empathy and problem-solving skills. This 100% remote role offers flexible scheduling and includes opportunities for growth within the agency, alongside travel perks and exclusive industry discounts. Join a supportive team environment with ongoing training at Effortless Travel Solutions.
Required Qualifications
- Excellent verbal and written communication skills
- Strong customer service experience
- Organized, dependable, and proactive with a high attention to detail
- Comfortable with technology
- Ability to quickly learn booking platforms and systems
- Passion for travel
- Ability to help others plan unforgettable experiences
Desired Qualifications
- Experience in travel or hospitality
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