Travel customer representative/REMOTE
RemoteMasaya, Masaya Department, Nicaragua
Masaya, Masaya Department, NicaraguaRemotePart TimeSmall
Part TimeSmall
Job Summary
Respond promptly and professionally to client inquiries via email, phone, and messaging platforms. Assist with travel bookings, changes, cancellations, and special requests while providing accurate information about destinations, travel documents, and agency policies. Follow up with clients to confirm trip details and satisfaction, handling concerns or complaints with empathy and problem-solving skills. This role offers 100% remote work with flexible scheduling and includes travel perks, exclusive industry discounts, and ongoing training within a supportive team environment at Effortless Travel Solutions.
Required Qualifications
- Excellent verbal and written communication skills
- Strong customer service experience
- Organized, dependable, and proactive with a high attention to detail
- Comfortable with technology
- Ability to quickly learn booking platforms and systems
- Passion for travel
- Ability to help others plan unforgettable experiences
Desired Qualifications
- Customer service experience in travel or hospitality
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