Travel Customer Representative
RemoteUruguay
UruguayRemoteFull TimeSmall
Full TimeSmall
Job Summary
Assist clients via email, phone, and messaging platforms with general travel questions, confirm reservations, review itineraries, and support minor changes. Provide clear information about destinations, documentation, and travel policies while following up before departure to ensure travelers are prepared. Escalate complex issues to the appropriate team while maintaining a positive client experience. This remote position offers a flexible schedule, step-by-step training, and access to travel perks and industry rates within a supportive, collaborative culture.
Required Qualifications
- Friendly and patient communicator
- Customer service experience
- Organized and dependable
- Good attention to detail
- Comfortable using online tools, apps, and communication platforms
Desired Qualifications
- Interest in travel
- Customer service experience preferred
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