Travel Customer Experience Representative (Remote)
RemoteSan Nicolás, Canary Islands, Spain
San Nicolás, Canary Islands, SpainRemotePart TimeSmall
Part TimeSmall
Job Summary
Respond to customer inquiries via phone, email, and messaging platforms while assisting clients with bookings, modifications, cancellations, and special requests. Provide accurate destination information, resolve concerns with empathy, and maintain precise client and booking records. Follow up to confirm itineraries and ensure satisfaction throughout the travel journey. This fully remote role offers flexible hours, career growth, travel perks, and industry discounts within a collaborative team environment.
Required Qualifications
- Excellent written and verbal communication skills
- Customer service experience
- Ability to work independently in a remote setting
Desired Qualifications
- travel or hospitality experience
- Strong organizational skills and attention to detail
- Comfortable with technology and learning booking systems and CRM tools
- Passion for travel and client-focused service
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