Travel Branch Office Manager

Manage a prestigious US military travel office in Kaneohe Bay, Hawaii, by motivating the travel consultant team to meet performance standards and handling recruitment, selection, retention, and training. Oversee daily operations including budget management, financial record-keeping, and phone system monitoring while liaising with airlines, hotels, and car rental partners. Address customer inquiries, complaints, and disciplinary matters while selling travel services and products. Maintain high standards through strong leadership, team-building, and communication skills, leveraging knowledge of GDS systems like Sabre or Apollo.