Travel Advisor - Tucson, AZ
On-siteTucson, Arizona, United States
Job Summary
Research, present, confirm, and manage all aspects of client travel from initial request to completion, including air, hotel, car, tour, rail, cruise, and ground transportation. Build customer profiles, prepare travel documents, and utilize preferred vendors to make professional, accurate, cost-effective arrangements while applying airline rules and industry requirements. Use proactive outbound calls to generate business, develop relationships for return and new sales, and research alternative solutions for customer needs. Maintain a working knowledge of Client Base (CRM) technology and plan itinerary tour packages and promotional incentives. Deliver best-in-class customer service by following company procedures and guidelines.
Required Qualifications
- Positive attitude
- Self-motivation
- Willingness to utilize proven techniques to grow your business
- A minimum of two years of experience with consultative sales and relationship building
- Effective verbal and interpersonal skills
- Deadline oriented
- Ability to work efficiently
- Ability to manage multiple priorities
- Maintain a high level of competency
- Initiative
- Confidentiality
- Professional demeanor
Desired Qualifications
- Understanding of computer reservation programs (GDS), such as SABRE
- Direct Sales experience
- Customer Service experience
- Research experience
- Travel experience
- CRM system experience
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