Transportation & Logistics Customer Service Representative
$40,000–$60,000 year
Remote · Milwaukee, Wisconsin, United States or New York City, New York, United States
Milwaukee, Wisconsin, United States or New York City, New York, United StatesRemoteFull Time$40,000–$60,000 yearMid LevelNot SpecifiedUnknown
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Midwest Refrigerated Services seeks a full-time Customer Service Representative to support customers in the logistics/transportation industry. Ideal candidates have 1-3 years of customer service experience, strong communication skills, and proficiency in technical systems. Benefits include medical, dental, vision, and 401K options. WFH flexibility available after 90 days.
Required Qualifications
- 1-3 years of customer service experience required (logistics/transportation preferred)
- Clear communication skills, both written and verbal, with customers, peers, and leadership
- Customer service skills including ability to Hear, Empathize, Apologize, and Take action (HEAT)
Desired Qualifications
- Proficiency in typing and navigating common business systems (Email, Microsoft tools, TMS)
- Ability to quickly learn new processes and problem-solve in a fast-paced environment
- Demonstrate positivity and willingness to contribute to team success
Additional Requirements
- Must pass all pre-employment testing
- Encouraged veterans to apply
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