Transition Assistance Program (TAP) Clerk

Schedule and coordinate TAP workshops, appointments, briefings, and related program activities. Maintain participant records and update information within Government-approved tracking systems. Contact transitioning and retiring Service Members regarding enrollment requirements, workshop schedules, and appointments. Monitor and respond to customer inquiries via telephone, email, and in-person interactions. Provide professional front desk reception services and assist customers with program-related questions. Support workshop logistics, including classroom preparation, attendance tracking, and distribution of training materials. Coordinate virtual training events using Microsoft Teams and other approved platforms. Track, issue, and maintain accountability of Government-furnished equipment used in classroom environments. Prepare reports, spreadsheets, correspondence, and other administrative documentation as required. Ensure proper safeguarding of Personally Identifiable Information (PII) and sensitive data. Maintain compliance with all applicable Government regulations, privacy requirements, and installation procedures. Perform other administrative duties in support of program operations.