Transformation Change Lead (Delivery and Performance Specialist)
On-siteAuckland, Auckland, New Zealand
Job Summary
Lead organisational change across large, complex transformation initiatives, ensuring people change is embedded from planning through to value realisation. Develop enterprise-wide change strategies that prepare teams for future operating models and new ways of working. Partner with Product Managers, Product Owners, Delivery Leads and business leaders to improve delivery flow, organisational readiness and measurable business outcomes. Build trusted relationships with senior leaders and programme partners, coaching leaders to confidently lead change across their teams. Design engaging communications, learning and adoption activities that support sustainable behavioural change and improve adoption outcomes. Use delivery, adoption and performance insights, including AI-enabled analysis where appropriate, to identify risks, improve forecasting and drive continuous improvement. Facilitate cross-functional workshops that align stakeholders, simplify complexity and build shared ownership across the programme. Success is measured through strong organisational adoption, improved delivery outcomes, increased business readiness, and the successful realisation of programme value across multiple business areas.
Required Qualifications
- Proven experience leading large-scale business and technology transformation within complex organisations
- Strong experience integrating delivery leadership and organisational change to achieve measurable business outcomes
- Excellent programme planning, governance, dependency and risk management capability across multiple teams and stakeholders
- Experience developing change strategies, readiness plans and adoption approaches that support enterprise transformation
- Outstanding stakeholder engagement, executive influencing and facilitation skills, with the ability to coach leaders through significant change
- Confidence working in ambiguity, applying systems thinking and sound judgement to complex organisational challenges
- Excellent communication skills, with the ability to simplify complexity and create alignment across diverse audiences
- Experience working in agile, iterative delivery environments where value is delivered incrementally
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