Transformation Business Analyst
On-siteTaguig, Metro Manila, Philippines
Job Summary
Conduct structured analysis to prioritize transformation initiatives based on value, effort, and strategic alignment. Analyze end-to-end operational processes to identify inefficiencies, risks, and improvement opportunities through data analysis, stakeholder interviews, and process observation. Support transformation initiatives involving technology enablement, automation, or workflow optimization by gathering, documenting, and validating business requirements. Maintain portfolio-level governance by tracking milestones, risks, and benefits across multiple initiatives while contributing to cross-functional coordination in a matrixed, global environment. Develop reports and dashboards to support decision-making and track post-implementation outcomes.
Required Qualifications
- 3–6 years of experience in business analysis, transformation, consulting, or operational improvement roles
- Experience supporting transformation, process improvement, or technology-enabled change initiatives
- Strong analytical and problem-solving skills, with the ability to structure ambiguity and identify actionable insights
- Demonstrated ability to analyze operational processes and translate findings into clear improvement opportunities
- Strong written and verbal communication skills; able to support executive-level materials with clarity and precision
- Experience applying core business analysis techniques, including: Requirements elicitation and documentation
- Experience applying core business analysis techniques, including: Process mapping (e.g., swimlanes, value stream maps)
- Experience applying core business analysis techniques, including: Gap analysis and impact assessment
- Experience applying core business analysis techniques, including: Root cause analysis (e.g., 5 Whys, Fishbone)
- Proficiency in Microsoft Excel and PowerPoint
- Ability to manage multiple workstreams and priorities in a fast-paced, matrixed environment
Desired Qualifications
- Exposure to shared services, GCC, or business services environments preferred
- Experience in LEAN or Agile methodologies
- Experience with data and visualization tools (e.g., Power BI, Tableau, SQL)
- Familiarity with Agile, Lean, or continuous improvement methodologies
- Exposure to automation, AI-enabled solutions, or digital transformation initiatives
- Prior experience working in consulting or internal transformation teams
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