Transfer Agency Systems Manager

Provide oversight and sign-off on all key Client/Investor reporting produced by the Global Service Centre, ensuring end-to-end governance, policy adherence, and audit readiness. Oversee training strategy, capability building, and continuous development across teams while driving a culture of risk management and operational excellence. Partner with onshore client teams, product, technology, and internal stakeholders to deliver high-quality investor services, reporting, and governance. Act as senior escalation points for client, investor, and regulatory matters, leading the review of client fund documentation and overseeing fee/expense processing governance. Manage high-level auditor interactions, coordinate TA components of annual external audits, and attend client board meetings or due diligence visits as required. Identify strategic control gaps, recommend enhancements, and sponsor adoption of advanced technology and automation within TA operations.