Transcon Agent
On-siteLaredo, Texas, United States
Laredo, Texas, United StatesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Monitor operational metrics to maintain 100% approved service providers and PU&D connectivity while ensuring accurate, timely freight and information movement. Comply with company controls and procedures by using systems like CFIT, ETMS, and CRM to meet KPI standards for RDL, DLV, and POD. Log files correctly with proper codes, ensure accurate billing for customers and vendors, and handle all correspondence professionally. Participate in daily huddle and supervisor meetings, escalate issues as needed, and complete 52 hours of annual training. Report any unsafe conditions immediately to the Safety representative.
Required Qualifications
- Bachelor's degree in foreign trade, preferred or equivalent convention of education and experience
- Experience in the logistic field or domestic transportation, preferred
- Hazardous Materials Certification (HAZMAT), preferred
- Global logistics Industry Knowledge
- Customer Satisfaction oriented
- Strong interpersonal and communication skills, ability to communicate at all levels written and oral communication
- Time management skills and attention to detail
- Self-driven personality
- Good computer skills, and ability to learn new programs and tools including knowledge of all Microsoft Office applications
- English and Spanish fluency
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