Transactions Specialist IV
On-site · Tempe, Arizona, United States
Job Summary
Transactions Specialist IV in Receivables Operations responsible for leading a team within a production environment, training front line staff, ensuring workload adherence to policies, researching inquiries with other departments, participating in evaluations, coaching, and projects aimed at enhancing the customer experience, and maintaining quality while meeting deadlines. Requires remittance processing experience, ability to analyze SOPs, strong written and verbal communication, MS Office proficiency (Word, Excel, Access, PowerPoint), and willingness to work non-traditional hours with a 2:00pm–10:30pm schedule and government security clearance.
Required Qualifications
- Remittance Processing experience with proven ability to effectively lead a team
- Ability to analyze and comprehend client’s standard operating procedures and instructions
- Production environment focus around meeting deadlines and quotas
- Keen sense of quality control and practices
- Proven ability to lead in a production/operations environment
- Strong written and verbal communication skills
- Functional experience with MS Office, including Word, Excel, Access, and PowerPoint
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