Transactions Specialist II / 2nd shift
On-site · Chicago, Illinois, United States
Job Summary
Transactions Specialist II at JPMorganChase focuses on processing and servicing transactions with accuracy and timeliness in a structured, supervised environment. Responsibilities include handling document transactions, extracting checks and remittances from envelopes, inputting data into systems, and maintaining high production standards. Responsibilities also cover processing and clearing transactions, addressing customer inquiries about balances and transactions, escalating non-routine issues to senior team members, contributing to process improvements using AI and automation, and staying informed on market products and industry regulations to ensure compliance.
Required Qualifications
- High school diploma or GED
- Baseline knowledge of transaction management processes
- Experience handling customer inquiries
- Experience escalating non-routine issues
- Developing proficiency in AI and automation
- Familiarity with market products and industry regulations
- Ability to maintain compliance in transaction activities
- Sitting up to 95%, standing up to 10%, lifting up to 50 pounds
- 13:30-23:30 schedule? (Note: actual schedule listed as 3:30PM-11:30PM)
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.