Training Specialist I
$52,928–$79,143 year
HybridFort Worth, Texas, United States
Job Summary
Collaborate with management to identify training needs and schedule appropriate sessions for CERIS Operations staff. Develop programs and curriculum for orientation and on-the-job training while creating and maintaining train-the-trainer materials across all departments. Conduct classroom, virtual, and field training for internal employees, monitor new hires, and develop competency assessments to measure knowledge retention. Create, maintain, and update training materials, SOPs, job aids, workflows, and reference guides, ensuring all content remains accurate, compliant, and aligned with current business processes. Incorporate materials into operations software for easy access and document process changes with version-controlled records. Stay current on adult learning principles, instructional design best practices, and emerging training technologies.
Required Qualifications
- deep understanding of the business to articulate what CERIS does
- clearly demonstrate all aspects of the Operations roles
- Ability to present with confidence
- Excellent coaching skills
- Ability to identify and address skill and knowledge gaps
- Computer knowledge, especially Microsoft Office
- Prior experience as a trainer in both classroom led and remote online environments
- Experience with management and administration of a Learning Management System
- Experience in creating training support materials and documentation
Desired Qualifications
- Preferred degree in HR, education/training or equivalent experience
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