Training Program Specialist – Distribution Operations
$66,100–$105,800 year
On-site · Plainfield, Indiana, United States
Job Summary
Develop, deliver, manage, and continuously improve training programs across warehouse and distribution operations. Standardize training processes and materials, maintain records and certifications, assess training needs and effectiveness, mentor trainers, and collaborate with operations leadership to align programs with business goals. Facilitate instructor-led, virtual, and hands-on learning experiences to drive safety, quality, productivity, and employee development. Serve as a subject-matter expert for training processes and learning best practices.
Required Qualifications
- High School Diploma, GED, or equivalent required
- Minimum of 3 years of experience in training, learning and development, employee development, operations training, or a related field
- Proven experience developing, implementing, facilitating, and managing training programs from concept through delivery, including instructor-led, virtual, and hands-on learning environments
- Experience creating and maintaining training materials, standard operating procedures (SOPs), job aids, and standardized training processes that drive consistency and operational excellence
- Ability to assess training effectiveness through performance metrics, observations, feedback, and skills assessments, and continuous improvements to learning programs
- Strong organizational and project management skills with the ability to manage multiple training initiatives, priorities, and deadlines simultaneously
- Proficiency with Microsoft Office applications, including PowerPoint, Excel, Teams, and other learning technologies; experience with Learning Management Systems (LMS) or training tracking systems is a plus
- Experience supporting warehouse, distribution center, logistics, manufacturing, supply chain, or other operational environments is highly preferred
- Ability to work independently while building strong partnerships across operations, leadership teams, and frontline employees
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