Training Operations Manager
$35,000–$35,000 year
On-siteStellenbosch, Western Cape, South Africa
Job Summary
Oversee planning, organisation, and control of operational processes including training coordination, administration, learner support, and assessment/moderation coordination. Develop and implement operational policies, monitor budgets, and ensure resources are available for delivery while managing projects within strict close-out timeframes. Lead the team through regular meetings, provide feedback, and build strong relationships with clients, SETAs, and accreditation bodies to compile reports and implement audit recommendations. This permanent, full-time role in Stellenbosch requires a methodical leader with at least five years of experience in Skills Development Provider operations. The position offers a hybrid arrangement split half-and-half between remote and office days, Monday to Friday, 8:00 am – 5:00 pm.
Required Qualifications
- Minimum 5 years in Operations Management specifically within a Skills Development Provider (SDP) environment
- Mastery of the end-to-end cycle (planning, learner admin, assessment, and certification)
- Deep, practical understanding of QCTO, SETA, and EISA processes
- Grade 12/Matric
- OD ETD Practices (NQF 5) or Operations Management certificate
Desired Qualifications
- OD ETD Practices (NQF 5) or Operations Management certificate highly preferred
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