TRAINING MANAGER
On-site · Santa Ana Pueblo, New Mexico, United States
Job Summary
Training Manager responsible for creating and delivering the SASCH training platform (online and in-person), developing goals, policies, and procedures for training and development, designing and maintaining training materials and reports, and coordinating organization-wide training needs. Key duties include developing mentoring and leadership programs, creating instructor guides, workbooks, presentations, tests, and facilitator materials; maintaining an online training curriculum; designing training approaches to meet casino objectives; conducting needs assessments; collaborating with casino department management to identify training needs; evaluating training effectiveness; and ensuring compliance with relevant laws and gaming regulations. Requires substantial experience in training/education, strong communication and facilitation skills, proficiency with Microsoft Office and HRIS/ADP systems, and willingness to obtain a Pueblo of Santa Ana gaming license. BBA in Organizational Development or related field and 4+ years of experience preferred; bilingual Spanish/English is preferred.
Required Qualifications
- BBA in Organizational Development or related field
- Minimum four years professional experience in training or education
- Excellent written and verbal communication skills
- Must be able to read, write, speak and understand English
- Bilingual (Spanish/English) preferred
- Must be able to obtain and maintain Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license
- Knowledge of adult learning principles and a wide range of training methods, techniques, and formats
- Ability to work independently, meet deadlines, manage time effectively
- Ability to communicate concepts clearly to a diverse audience
- Ability to lift up to 25 pounds
- Must be able to work weekends and holidays
- Advanced computer capabilities; MS Office; ADP preferred
- Smartphone required for company apps
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