Training & Development Manager
On-siteKechi, Kansas, United States
Job Summary
Design, implement, and oversee all training programs supporting operational excellence, leadership development, and safety standards across Jump Start Stores. Develop and maintain standardized curricula for store-level roles, update materials as business needs change, and ensure alignment with company values and compliance requirements. Oversee new-hire onboarding for all retail employees to deliver a consistent 90-day experience, while delivering training on safety, food handling, cash management, and Kansas-specific regulations. Conduct store visits to verify execution and create training paths for Shift Leaders, Assistant Managers, and Store Managers to facilitate internal promotions. Lead in-person and virtual sessions across Kansas, track completion data to identify skill gaps, and recommend continuous improvements.
Required Qualifications
- 3–5 years of training, store management, or operations leadership experience in convenience stores, retail, and/or restaurants
- Strong understanding of convenience-store operations (cash management, food programs, fuel operations, safety, customer service)
- Experience designing and delivering training programs for multiple levels of employees
- Excellent communication, presentation, and facilitation skills
- Strong planning, organization, and project-management skills
Desired Qualifications
- Previous multi-unit or training experience with convenience-store brands
- Experience working with Paycom or similar HRIS/LMS platform
- Instructional design or curriculum development experience
- Bachelor's degree in business, Organizational Development, or a related field (preferred, not required)
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.