Training Coordinator
$42,120–$42,120 year
On-siteFort Worth, Texas, United States
Job Summary
Training Coordinator responsible for delivering world-class training and onboarding experiences for ShipMonk operations, while supporting the Operations and HR teams. Facilitate new-hire orientations, coordinate training events across stakeholder groups, revise and standardize job-specific procedures, and ensure adherence to training-related processes. Build and execute training programs with hands-on execution, content creation, and measurement to improve operational performance; manage and track training effectiveness across orientation and ambassador training, and lead PIT training initiatives. This is a 2nd shift role (Mon-Fri, 5:30 PM - 2 AM).
Required Qualifications
- Reliable attendance and punctuality.
- Strong work ethic with the ability to manage-through multiple, competing priorities.
- Previous experience in operations, preferably in e-commerce fulfillment or distribution center setting; comfortable with operations processes and flow.
- Proven skills observing performance and identifying performance gaps.
- Exceptional verbal and written communication skills; capable to work with operations leaders to understand ShipMonk processes and translate required outcomes to training materials/processes.
- Proficient with MS Excel, MS PowerPoint, MS Word, Asana, Slack and other communication or productivity tools needed for the role.
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