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Sopra SteriaPosted 1 week ago

Traineeship ServiceNow Consultant

$36,600–$36,600 year

HybridNieuwegein, Utrecht, The Netherlands

Full TimeEnterpriseInformation Technology And Services

Job Summary

Analyze business processes and translate them into configurable ServiceNow solutions, configuring workflows, UI Policies, and Flow Designer while setting up integrations via REST/SOAP APIs. Act as the key contact for functional inquiries by guiding customers and managing their questions, then experiment with AI-driven workflows and automation features to address business challenges. This traineeship within Sopra Steria's new ServiceNow Business Unit focuses on digital transformation for public and semi-public organizations, leveraging the platform's capabilities in ITSM, ITOM, HRSD, and CSM. You will develop skills rapidly through internal bootcamps and certifications while working with hyperscalers like AWS and Azure.

Required Qualifications

  • Je beheerst de Nederlandse taal op minimaal B2 niveau
  • Business-savvy: begrijpt klantprocessen en vertaalt deze naar workflows
  • Sterke communicator: brug tussen business en IT
  • Analytisch en nieuwsgierig: ziet kansen en legt waarde helder uit

Desired Qualifications

  • ITIL, SCRUM, LEAN
  • JavaScript/TypeScript, REST/SOAP API's, BPMN, SQL, CI/CD

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