Trainee Phlebotomist/Administrative Assistant (No experience required)
$37,440–$37,440 year
On-siteHanover, New Hampshire, United States
Job Summary
Manage patient intake, schedule management, and insurance verification while performing front desk check-in/out duties and maintaining office supplies. Complete daily office upkeep, restocking, and organization tasks to ensure a positive patient experience. Master internal technology suites including Slack, G-suite, Zoom, and the 1Life Electronic Medical Record System to support team members and process patient data. Upon successful completion of clinical training and required certifications within six months, responsibilities expand to include venipuncture, specimen collection, EKGs, vitals, and extended scope clinical procedures. Maintain high standards for specimen labeling, inventory, and tool sterilization while assisting providers with clerical duties and billing inquiries.
Required Qualifications
- At least 1 year of experience in high touch customer or patient facing roles
- Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
- Strong written and verbal communication skills
- A High School Diploma or equivalent
- Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
- Experience working on collaborative, diverse, multi-disciplinary teams
- A proven ability to display confidence and instill trust with patients while delivering individualized, human-centered, customer-focused care
- A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
- Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment
- Willingness to obtain Basic Life Support (BLS) certification within 60 days of hire
- Must be authorized to work in the U.S.
Desired Qualifications
- additional experience with remote teams
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