Traffic Management Center Operator
$66,000–$84,700 year
On-site · Hillsborough, New Jersey, United States
Job Summary
Operate the Traffic Management Center to monitor 1,000+ traffic signals and 150+ incident-management cameras, detect incidents and congestion, coordinate with public-safety and DPW field crews, push public information via social media and roadside DMS/VMS, and make real-time adjustments to signal timing. Responsibilities include monitoring cameras/sensors, coordinating with agencies, dispatching staff for signal/camera issues, planning/processing road events, analyzing timing for adjustments, troubleshooting network issues, ensuring data backup/archival, performing occasional Synchro analysis and timing-plan modifications, and supporting administrative tasks (reports, FOIL requests, shipping prep). Requires ability to work extended on-site during major weather events and emergencies, and to operate in two-person teams as needed.
Required Qualifications
- Associate's degree from an accredited college or university AND a minimum of 1 year of satisfactory experience in traffic engineering, traffic signal inspection, or computer-related work, OR High School graduation AND a minimum of 2 years of experience as an Operator in a comparably sized Traffic Management or Traffic Operations Center
- Working knowledge of PCs in a Windows environment, including Microsoft Office
- Working knowledge of Synchro and Tru-Traffic software
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