Trade Inside Sales Support Specialist - Seasonal/Part-time
$62,400–$62,400 year
On-siteBirmingham, Michigan, United States
Job Summary
Support Trade Account Executives with administrative tasks throughout the sales cycle while delivering exceptional design and product expertise to Trade clients. Offer elevated, consultative service across multiple channels including in-person, chat, text, email, and phone to create a personalized experience. Qualify leads, identify opportunities for upselling and cross-selling, and advise clients on sizing, floor plan layouts, and material selection. Maintain a clean, organized, and on-brand showroom that delights clients at every touchpoint. This seasonal, part-time role (up to 29 hours/week) is based in our Birmingham showroom and runs through January 30th, 2027.
Required Qualifications
- 2+ years of experience in a consumer-facing role, working with the Trade industry
- 2+ years of customer service and/or direct consumer sales
- High level of proficiency working online across multiple software tools such as Zoom, Google suite, Salesforce, Gladly, Shopify
- Solutions oriented with sound judgment, business sense, and high integrity
- Willingness to work in a collaborative environment and wear many hats
- Great time management and organizational skills
- Flexible schedule, including weekend and holiday hours
- Ability to navigate between multiple software applications
- In-person, Part-time (up to 29 hours/week)
- Duration: Hire date through January 30th, 2027
- Hourly Rate: up to $30/hour
- This is an in-person role, based out of our showroom located at 138 W Maple Rd in Birmingham, MI
Desired Qualifications
- Knowledge and enthusiasm for the design industry
- Home furnishings or design industry experience
- BA or experience working in a creative field, interior design, art history, architecture, etc
- Account management experience
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