Toys"R"Us Store Manager
On-siteSyracuse, New York, United States
Job Summary
Lead daily store operations at Toys"R"Us Sawgrass Mills, executing sales targets, managing budgets, and maintaining inventory while ensuring loss prevention and safety standards. Recruit, train, and coach an associate team to deliver a cheerful, customer-centric experience through product knowledge and engaging sales behaviors. Partner with Home Office on visual merchandising, promotions, and events to drive KPIs and assess ROI. Deliver mid-year and annual reviews, provide constructive feedback, and communicate customer insights to optimize store performance. Manage flexible schedules including holidays and weekends to meet business needs.
Required Qualifications
- BA, BS or Associate's degree
- Proven successful experience as a retail store manager with sales focus
- Ability to work a flexible schedule to meet the needs of the business, including but not limited to holidays, nights, and weekends
- Ability to manage a sales floor by delegating tasks effectively, ensuring the sales floor remains appropriately stocked and visually merchandised stocked, Associates are Customer-focused and store atmosphere is reflective of Toys'R'Us
- Attention to detail
- Self-motivated, passionate about the work, lead with optimism and a solution-oriented mindset
- Ability to Mount and Dismount Forklift/Truck
- Ability to move distances within and between locations/offices
- Standing for long periods of time
- Reading-Complex
- Writing-Complex
- Basic Math Skills
- Analysis/Comprehension
- Judgment/Decision Making
- Clerical
- Shift Work
- Works Alone
- Works with others
- Verbal Contact w/Others
- Face-to-Face Contact
- Inside
- Outside
- Extreme heat
- Extreme Cold
- Noise
- Dirt/Dust
- Lifting (up to 30 pounds)
- Carrying (up to 30 pounds)
- Pushing/Pulling
- X Seeing
- X Clear Speech
- X Touching
- X Hearing/Listening
- X Finger
- X Hand (repetitive hand and wrist motion)
- X Dexterity
- X Climbing
- X Pushing/Pulling
- X Lifting (up to 30 pounds)
- X Carrying (up to 30 pounds)
- X Driving (local/over the road)
- X Ability to move distances within and between locations/offices
- X Standing for long periods of time
- X Reading-Simple
- X Writing-Simple
- X Basic Math Skills
- X Analysis/Comprehension
- X Judgment/Decision Making
- X Clerical
Desired Qualifications
- Preferred professional experience – minimum 2 years in at least one of the below: Retail, Hospitality or Event execution management, Primary or Secondary Education Teaching
- Self-motivated, accountable, responsible and open to feedback
- Knowledge in retail operations, sales, customer service, merchandising, inventory control, store budget preparation and loss prevention is preferred
- Experience in behavioral coaching, conflict management, training and development is a plus
- Proficient computer skills ex.: Microsoft office
- POS experience preferred
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