Toys"R"Us Store Manager
On-siteDawsonville, Georgia, United States
Job Summary
Lead daily store operations by recruiting, training, and retaining an associate team to deliver a cheerful, stimulating customer experience while driving sales targets. Execute visual merchandising standards and marketing strategies in partnership with the visual merchandising team, ensuring the sales floor remains stocked and aligned with Toys"R"Us Pillars of Play. Analyze key performance indicators to make real-time business decisions, establish strategic plans to increase KPIs, and evaluate store budgets for sales, staffing, and payroll. Coach team members in anticipating customer needs, conducting mid-year and annual reviews, and maintaining loss prevention protocols. Communicate customer insights and constructive feedback to Home Office partners regarding product assortment and in-store events. Manage supply inventory, maintain safety standards, and ensure all associates follow company policies while working flexible schedules including holidays, nights, and weekends.
Required Qualifications
- BA, BS or Associate's degree
- Proven successful experience as a retail store manager with sales focus
- A solution-oriented leader with a sense of innovation and curiosity
- Knowledge in retail operations, sales, customer service, merchandising, inventory control, store budget preparation and loss prevention
- Proficient computer skills
- POS experience
- Ability to work a flexible schedule to meet the needs of the business, including but not limited to holidays, nights, and weekends
- Ability to manage a sales floor by delegating tasks effectively, ensuring the sales floor remains appropriately stocked and visually merchandised stocked, Associates are Customer-focused and store atmosphere is reflective of Toys'R'Us
- Attention to detail
- Self-motivated, passionate about the work, lead with optimism and a solution-oriented mindset
- Ability to Mount and Dismount Forklift/Truck
- Ability to move distances within and between locations/offices
- Standing for long periods of time
- Reading-Complex
- Writing-Complex
- Analysis/Comprehension
- Judgment/Decision Making
- Clerical
- Shift Work
- Works Alone
- Works with others
- Verbal Contact w/Others
- Face-to-Face Contact
- Inside
- Outside
- Noise
- Dirt/Dust
- Lifting (up to 30 pounds)
- Carrying (up to 30 pounds)
- Driving (local/over the road)
- Pushing/Pulling
- Finger
- Hand (repetitive hand and wrist motion)
- Dexterity
- Climbing
- Ability to move distances within and between locations/offices
- Standing for long periods of time
- Reading-Simple
- Writing-Simple
- Basic Math Skills
Desired Qualifications
- Preferred professional experience – minimum 2 years in at least one of the below: Retail, Hospitality or Event execution management, Primary or Secondary Education Teaching
- Self-motivated, accountable, responsible and open to feedback
- Knowledge in retail operations, sales, customer service, merchandising, inventory control, store budget preparation and loss prevention is preferred
- Experience in behavioral coaching, conflict management, training and development is a plus
- Microsoft office
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