Toys"R"Us Store Manager
On-siteChestnut Hill, Massachusetts, United States
Job Summary
Lead daily operations at the Toys"R"Us Flagship store by recruiting, training, and retaining an Associate team while executing sales targets and visual merchandising standards. Coach staff on customer-centric selling behaviors, manage in-store events and budgets, and analyze KPIs to drive real-time business decisions. Ensure flawless operational execution through loss prevention protocols, safety compliance, and inventory control while maintaining a fun, engaging atmosphere. Deliver mid-year and annual performance reviews, communicate product insights to Home Office partners, and adapt to a flexible schedule including holidays and weekends.
Required Qualifications
- BA, BS or Associate's degree
- Proven successful experience as a retail store manager with sales focus
- Ability to work a flexible schedule to meet the needs of the business, including but not limited to holidays, nights, and weekends
- Ability to manage a sales floor by delegating tasks effectively, ensuring the sales floor remains appropriately stocked and visually merchandised stocked, Associates are Customer-focused and store atmosphere is reflective of Toys'R'Us
- Attention to detail
- Self-motivated, passionate about the work, lead with optimism and a solution-oriented mindset
- Ability to Mount and Dismount Forklift/Truck
- Ability to move distances within and between locations/offices
- Standing for long periods of time
- Reading-Complex
- Writing-Complex
- Analysis/Comprehension
- Judgment/Decision Making
- Clerical
- Shift Work
- Works Alone
- Works with others
- Verbal Contact w/Others
- Face-to-Face Contact
- Inside
- Outside
- Extreme heat
- Extreme Cold
- Mechanical Equipment
- Noise
- Dirt/Dust
- Lifting (up to 30 pounds)
- Carrying (up to 30 pounds)
- Pushing/Pulling
- X Seeing
- X Clear Speech
- X Touching
- X Hearing/Listening
- X Finger
- X Hand (repetitive hand and wrist motion)
- X Dexterity
- X Climbing
- X Pushing/Pulling
- X Carrying (up to 30 pounds)
- X Driving (local/over the road)
- X Ability to move distances within and between locations/offices
- X Standing for long periods of time
- X Reading-Simple
- X Writing-Simple
- X Basic Math Skills
- X Analysis/Comprehension
- X Judgment/Decision Making
- X Clerical
Desired Qualifications
- Preferred professional experience – minimum 2 years in at least one of the below: Retail, Hospitality or Event execution management, Primary or Secondary Education Teaching
- Self-motivated, accountable, responsible and open to feedback
- Knowledge in retail operations, sales, customer service, merchandising, inventory control, store budget preparation and loss prevention is preferred
- Experience in behavioral coaching, conflict management, training and development is a plus
- Proficient computer skills ex.: Microsoft office
- POS experience preferred
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